Last updated: 15 April 2026
Welcome to CYTRON ("Platform", "Service"). These Terms of Service ("Terms") govern your access to and use of the CYTRON platform, website located at cytronai.com, and any related services provided by Cytron Pty Ltd (ABN pending) ("Company", "we", "us", "our"), a company registered in Queensland, Australia.
By creating an account or using the Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.
You must be at least 18 years of age and have the legal capacity to enter into a binding agreement to use CYTRON. If you are using the Service on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.
To access the Platform, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You agree to notify us immediately at labofantasma@gmail.com if you suspect any unauthorised use of your account.
CYTRON is an AI-powered field service management platform designed for trade professionals including electricians, plumbers, flooring installers, and other tradespeople. The Platform provides:
We reserve the right to modify, suspend, or discontinue any feature of the Service at any time, with or without notice.
CYTRON offers a free trial period of thirty (30) days from the date of account creation. During the trial period, you will have access to the Platform features as described in the applicable plan.
At the end of the trial period, your account will require an active paid subscription to continue using the Service. If you do not subscribe, your access to paid features will be suspended. Data associated with your account will be retained for a period of ninety (90) days following the end of the trial, after which it may be deleted.
Paid subscriptions are billed on a recurring basis (monthly or annually) through our payment processor, Stripe. By subscribing, you authorise us to charge your designated payment method at the start of each billing cycle.
You agree not to:
We reserve the right to suspend or terminate accounts that violate these terms without prior notice.
CYTRON uses artificial intelligence to generate marketing videos, suggest content, and assist with various business tasks. You acknowledge and agree that:
You retain ownership of all data, materials, and content that you upload or input into the Platform ("Your Content"). By using the Service, you grant us a limited, non-exclusive, worldwide licence to process, store, and display Your Content solely for the purpose of providing the Service to you.
We will not sell, share, or use Your Content for purposes unrelated to delivering the Service, except as required by law or as described in our Privacy Policy.
All rights, title, and interest in and to the Platform, including software, design, branding, logos, and documentation, are and remain the exclusive property of Cytron Pty Ltd. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as permitted herein.
You may not copy, modify, distribute, sell, or lease any part of the Platform or its underlying technology without our prior written consent.
The Platform integrates with third-party services including, but not limited to, Stripe (payments), Supabase (data infrastructure), OpenAI (AI processing), Blotato (social media posting), and Vercel (hosting). Your use of these third-party services is subject to their respective terms and privacy policies.
We are not responsible for the availability, accuracy, or conduct of any third-party service, and we disclaim all liability arising from your use of third-party services accessed through the Platform.
We strive to maintain high availability of the Platform but do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance or updates that temporarily affect access to the Service. We are not liable for any downtime, data loss, or interruption caused by factors beyond our reasonable control.
To the maximum extent permitted by law, Cytron Pty Ltd and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or related to your use of the Service.
Our total aggregate liability for any claims arising under these Terms shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Australian Consumer Law.
You agree to indemnify and hold harmless Cytron Pty Ltd, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any third-party rights.
We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to, breach of these Terms, non-payment, fraudulent activity, or conduct that we reasonably believe is harmful to other users or the Platform.
Upon termination, your right to use the Service ceases immediately. We will make commercially reasonable efforts to allow you to export your data for a period of thirty (30) days following termination, after which your data may be permanently deleted.
You may terminate your account at any time by contacting us at labofantasma@gmail.com or through your account settings.
We reserve the right to update or modify these Terms at any time. We will notify you of material changes by email or by posting a notice on the Platform at least fourteen (14) days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
Before initiating any legal proceedings, you agree to attempt to resolve any dispute with us through good-faith negotiation for a period of at least thirty (30) days.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cytron Pty Ltd regarding your use of the Service and supersede all prior agreements, understandings, or representations.
If you have any questions about these Terms of Service, please contact us: